Implementing Node Builder: Connection Issue

eOne SolutionsThis post is part of the series on Implementing Node Builder; in particular I m creating a node to add EFT Bank information when adding a creditor.

The first time I installed Node Builder I received an error when trying to log in:

Connection failed

Connection Failed

A connection error occurred while trying to connect o the Node Builder database. Check the server settings to ensure Node Builder is pointing to the correct server.

When I clicked OK, the Setup window appeared. I reviewed the Installed Server and it looked correct, so I clicked OK:


Another error message was displayed:

Node Builder error

Node Builder

The server does not exist or does not have Node Builder installed on it. Please enter a valid server.

The server was correct and did have Node Builder installed, so I did some exploring. Eventually, I found that the NodeBuilder SQL user did not have permissions to the database:

Login Properties

Adding the db_owner role to the NodeBuilder database resolved the problem.

I've installed Node Builder since this install and have not had the same issue, so it looks like this was a one-off glitch. However, it is something that I will keep in mind for the future.

Can ISC Software Solutions help?

ISC Software Solutions are UK and Ireland based experts on Microsoft Dynamics GP. If you'd like to speak to someone about support, consultancy, upgrades, implementation, development, GP Elementz add-ons or portals, or anything else Dynamics GP related, you can use the form below.

Your Name (required):
Your Email (required):
Enquiry message:

What should we write about next?

Your Name (required) -
Your Email (required) -

Leave a Reply

Your email address will not be published. Required fields are marked *