While implementing Microsoft Dynamics 365 Business Central for a client, they reported an issue during UAT where they couldn’t set the No. for new items as the field was missing from the Item Card (30) page.
My initial thought was that the user had inadvertently removed the field from the page using personalise, but they had asked other users to try and they had the same issue. The other potential cause, was a profile personalization which had removed the field for all users, but this was also not the case, as the field wasn’t available to add back.
I did a test with a role containing no changes and found the same issue:
I did a little exploring and found the answer on the Numbering fasttab on the Inventory Setup page; the Item Nos. field was blank; it had been set this way as the client was not intending to use any auto-numbering for the item number:
Once a number series had been selected and the Item card page reopened, he No. field was restored:
The key here is if the item number should not default from the umber series, then a number series should still be selected, but the Default Nos. checkbox left unmarked:
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