This post is part of the Hands On with Microsoft Dynamics GP October 2019 Release series where I am going hands on with the new version of Microsoft Dynamics GP.
When I installed the web services, I encountered a problem where they would not work. The installation looked like it had worked fine and they also configured fine, but I found that nothing was working.
When I did some further digging, I found that the Microsoft Dynamics GP Service Host service would not start. I spoke to Microsoft and after some investigation, we found that this was a bug which had just been found and fixed in a hotfix.
The short version of this is that the version of the Web Services included on the installation media, does not and cannot work. Instead you need to download the hotfix and use that instead of the version on the media.
In order to get a working installation of the Web Services, I downloaded both the Web Services for Microsoft Dynamics GP 2018 – R2 Full Install and Web Services for Microsoft Dynamics GP October 2019 Release x64 and x86 Environments – patch only 18.2.1013 from CustomerSource .