Getting on towards two years ago, I did a post where I mentioned that AD Groups used as approvers need to have a display name set; I don’t seem to have mentioned that ordinary domain user accounts set as approvers also need to have a display name set.
I’ve recently been reminded about this on a test system where the admin account I was logging in as did not have a display name.
Where there is no display name, you can set the approver, but when you click OK, the name disappears.
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