Early last week, the Dynamics GP Support and Services Blog posted about a problem whereby Microsoft Dynamics GP will crash when emailing after the latest Microsoft Office update.
This officially effects all versions from Microsoft Dynamics GP 2013 RTM onward, but one comment on the above blog post says it also effects Dynamics GP 2010.
The Microsoft Office update which causes the problem is:
- Office 365 – Version 1811 (Build 11029.20079) – Standard
- Office 365 – Version 1811 (Build 11029.20045) – Insider Edition
- Office 2019 – Version 1811 (Build 11029.20079)
To check your version of Office, launch Microsoft Outlook, click File then Office Account; on the right hand side of the screen is a section for About Outlook:
There are two options to resolve the issue (you should only have to apply one of them):
- Revert/Rollback Microsoft Office to the last build.
- Rename Dynamics GP Code folder and run a Repair (this will remove 3rd Parties).
Instructions for both options are available on the Dynamics GP Support and Services Blog.
We’ve found that for clients with the problem, rolling back the version of Microsoft Office fixes the issue.
This post is part of the Hands On With Microsoft Dynamics GP 2018 R2 New Features series in which I am going hands on with the new features introduced in Microsoft Dynamics GP 2018 R2 (which was released on the 2nd October). I reblogged the new features as Microsoft announced them along with some commentary of how I thought they would be received by both my clients and I. In this series, I will be hands on with them giving feedback of how well they work in reality.
The ninth new feature is New SmartList for Deposits on Unposted Sales Transactions Has Been Created. This feature adds a new Deposits on Unposted Sales Transactions favourite to the Sales Transactions SmartList object:
When the feature of the day post was announced, I expressed some skepticism as to the value of it. It is basically a copy of the default favourite with two columns removed and the Deposit Received column added; very quick and easy to create if it is needed.
I’ve not really changed my mind. It might save you 20 seconds once to create the favourite if you wanted it, but nothing more.
I’d have been happier if it was a new SmartList Object, such as a Budget SmartList, instead of just a new favourite.