Upgrading to Jet 2019: Start Jet Analytics Service

Jet AnalyticsThis post is part of the series on Upgrading to Jet 2019.

After completing the configuration of Jet Analytics 2019, I discovered that the Jet Data Manager Scheduler was not running:


I was also unable to start the service:

Service started and stopped

This was puzzling, what with the previous version not having been a problem when I installed it. However, there was only a few small steps required to get it running:

  1. Grant access to SQL server for the Domain account which will be running the service.
  2. Change the service account running the service to the required Domain account.
  3. Log into the server running Jet Reports using the service account login and then configure Jet Data Manager again.

Once you’ve done this, the service should be correctly running.

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