Customising Dynamics GP Workflow Emails: Adding An Image

Microsoft Dynamics GPI thought I had posted about this a littler while ago as part of my Customising Dynamics GP Workflow Emails series, but it seems I missed it. The reason it came back to mind, was when I was onsite with a client doing some training on Workflow, they asked if it was possible to add a company logo to a Workflow task assignment email.

It is. In fact, you can add any image you want to a workflow email. In this example, though, I am going to stick with using a company logo.

In the Message Setup (Administration area page >> Setup >> Company >> Workflow >> Message Setup) window load the message you want to amend and simply add the HTML image tag:

Message Setup

As you can see in the above image, I have used the {%Company Name%} mail merge field to select which company logo is to be used and pointed the src parameter to an image hosted on my website.

When the task assignment email is received by the user, the image in correctly rendered:

Task Assignment Email

While the email, by default, already has the company name displayed, having a company logo can allow users to determine the company with a brief glance at the logo.

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5 thoughts on “Customising Dynamics GP Workflow Emails: Adding An Image

  1. Fouad Farhan says:

    thanks for your effort
    we need to know how to add table format to the emails instead of normal text

    1. Ian Grieve says:

      Hi Fouad,

      I did another post on formatting the tables.

      Does that cover what you need?

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