Customising Dynamics GP Workflow Emails: Increasing the Font Size

Microsoft Dynamics GPAs I mentioned in the series index, on a recent Workflow project I had a few users comment to me that the text on the emails was a little too small to read. My initial reaction was that it was not possible to change the font size. However, while driving a little later, I had a thought of how I could tackle this.

The emails sent from Workflow are HTML emails, and HTML emails can have text formatting tags embedded within them.

This is a standard Workflow task assignment email which shows the same font size used on all of the emails sent by Workflow:

Workflow task assignment email

In the Message Setup (Administration area page >> Setup >> Company >> Workflow >> E-mail Message Setup), I added a span tag with a style setting the font-size to 12pt (see red ringed tags) around the main part of the email, but excluding the user comments:

Message Setup

As you can see from the below, the first line of text has incresed in size, while the User comments remains the original size:

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