Customising Dynamics GP Workflow Emails: Increasing the Font Size

Microsoft Dynamics GPAs I mentioned in the series index, on a recent Workflow project I had a few users comment to me that the text on the emails was a little too small to read. My initial reaction was that it was not possible to change the font size. However, while driving a little later, I had a thought of how I could tackle this.

The emails sent from Workflow are HTML emails, and HTML emails can have text formatting tags embedded within them.

This is a standard Workflow task assignment email which shows the same font size used on all of the emails sent by Workflow:

Workflow task assignment email

In the Message Setup (Administration area page >> Setup >> Company >> Workflow >> E-mail Message Setup), I added a span tag with a style setting the font-size to 12pt (see red ringed tags) around the main part of the email, but excluding the user comments:

Message Setup

As you can see from the below, the first line of text has incresed in size, while the User comments remains the original size:

Can ISC Software Solutions help?

ISC Software Solutions are UK and Ireland based experts on Microsoft Dynamics GP. If you’d like to speak to someone about consultancy, upgrades, implementation, development, GP Elementz add-ons or portals, or anything else Dynamics GP related, you can use the form below.
Your Name (required):
Your Email (required):
Subject:
Enquiry message:

What should we write about next?

Your Name (required) –
Your Email (required) –