Microsoft are posting the Microsoft Dynamics GP 2013 Feature of the Day series on the Inside Microsoft Dynamics GP Blog.
The sixty sixth feature they've announced is Honour Discontinued Item Status In Field Service.
In Microsoft Dynamics GP 2013, when a discontinued part is entered on a service call or depot work order, the system searches the requested warehouse and the restocking warehouses to determine quantity available. When the quantity available is less than the quantity entered a window will appear showing you the quantities available so that you are able to make a decision such as changing the quantity entered or substituting the item.
This new feature is targeted at the following roles:
- Customer Service Rep
- Customer Service Manager
- Order Processor
- Purchasing Agent
- Purchasing Manager
- Accounts Payable Coordinator
- Shipping and Receiving
- Warehouse/Inventory Manager
- Accounts Receivables Administrator