Microsoft are posting the Microsoft Dynamics GP 2013 Feature of the Day series on the Inside Microsoft Dynamics GP Blog.
The fifty sixth feature they’ve announced is Item Description from RMA.
In prior versions of Microsoft Dynamics GP, the SOP document that was generated from an RMA had an item description that was a concatenation of the return item, RMA number and RMA type. Most customers would have to edit each line. Now the item description will contain the actual returned itemâ€™s description. This will happen for any SOP Return document generated from RMAs. Also, a SOP invoice generated from RMA closing for any final charges will now use the invoice itemâ€™s description.
This new feature is targeted at the following roles:
- Customer Service Rep
- Customer Service Manager
- Order Processor
- Purchasing Agent
- Purchasing Manager
- Accounts Payable Coordinator
- Shipping and Receiving
- Warehouse Manager
- Accounts Receivable Administrator
- Dedicated Sales Rep