MDGP 2013 Feature of the Day: Update Back Order Item Qty In Field Service

Microsoft Dynamics GPMicrosoft have started the Microsoft Dynamics GP 2013 Feature of the Day series on the Inside Microsoft Dynamics GP Blog.

The thirty ninth feature they’ve announced is Update Back Order Item Qty In Field Service.

Microsoft Dynamics GP Service Call Management and Depot Management will now update the Item Quantity Master when they have a back ordered item. This will be visible in the Item Inquiry and Item Quantities Maintenance windows and give you a truer representation of your inventory quantities.

The example screenshots show Item 3-D2657A (DB 15 Male Adapter) with no items on back order in Item Inquiry;

Item Inquiry

A Field Service work order being entered with tuis part on with two being back ordered;

Word Order Entry/Update & Parts Information

After the work order has been finished, Item Inquiry shows the quantity of two back ordered;

Item Inquiry

This new feature is targeted at the following roles:

  • Quality Controller
  • Warehouse Manager

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