One of the things that needs to be done before integrating Microsoft Dynamics GP with Microsoft Dynamics CRM is to synchronise the CRM picklists with data in GP. This can be done using the supplied Microsoft Dynamics CRM Picking Sync utility which is installed along with the Connector for Microsoft Dynamics.
There is no menu item created for this utility, so you will need to open Windows Explorer and navigate to the installation folder () and double click the Microsoft.Dynamics.Integration.GpToCrmPicklistSync.exe;
When the Picklist Sync is opened it will connect using the configured adapters and default in the information it can.
In this example, I am synchronising Fabrikam, Inc. in GP to the same company in CRM and will synchronise all picklists except for the Salesperson To ERP System User. When ready to run the synchronise, click the Sync button;
Before running the Picklist Sync utility will display a warning that picklists in CRM will have their values renamed if there is not a corresponding value found in GP. Confirm you want to continue with the syncing operation by clicking OK;
You will need to enter details of a Microsoft Dynamics GP Web Service Super User Account (specified in the Dynamics Security Console) and a Microsoft Dynamics CRM Deployment Administrator to proceed;
After entering your user accounts in the last window, the Picklist Sync will display progress of the synchronisation before confirming completion;