Microsoft have started the Microsoft Dynamics GP 2013 Feature of the Day series on the Inside Microsoft Dynamics GP Blog.
The thirty fourth feature they've announced is Multi-User Editing in Returns Management.
Microsoft Dynamics GP 2013 Returns Management will now allow two or more users to edit different lines of the same RMA. This will allow to speed up processing of RMA’s as currently only a single user may be editing an RMA;
This new feature is targeted at the following roles:
- Customer Service Rep
- Customer Service Manager