Unknown Error Logging Into Microsoft Dynamics GP

Microsoft Dynamics GPI recently got a call to help one of the Business Development Managers with the installation of Microsoft Dynamics GP on his laptop as he was getting an unknown error. Literally an unknown error according to the error message;

Microsoft Dynamics GP - Your attempt to log into the server failed because of an unknown error. Attempt to log in again.

I hate this type of error as there is nothing to work with the investigation. However, in this case the cause of the problem was a simple one; SQL Server was not running. After restarting SQL, GP could be accessed as normal.

Can ISC Software Solutions help?

ISC Software Solutions are UK and Ireland based experts on Microsoft Dynamics GP. If you’d like to speak to someone about support, consultancy, upgrades, implementation, development, GP Elementz add-ons or portals, or anything else Dynamics GP related, you can use the form below.

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