Tag Archives: Web Client

Troubleshooting The Microsoft Dynamics GP 2013 SP2 Web Client: Web Management Console – Unable To Access SnapIn Config Data Store

The final error I ave to post about for now following my scale-out deployment of the Microsoft Dynamics GP 2013 Web Client series is on a problem with the Web Management Console.

After logging into the Web Management Console the following error was displayed:

Unable to access SnapIn config data store. Home SnapIn will not be loaded

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Unable to access SnapIn config data store. Home SnapIn will not be loaded

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Troubleshooting The Microsoft Dynamics GP 2013 SP2 Web Client: Target Principle Name Is Incorrect

As errors with a scale-out deployment of the Microsoft Dynamics GP 2013 Web Client go, the one covered in this post is not one that you are likely to encounter.

When I tried logging into the web client I received an unexpected error and went to the Windows Event Viewer on the Session Central for more details:

Event Viewer

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System.Data.SqlClient.SqlException (0x80131904): The target principal name is incorrect. Cannot generate SSPI context.
at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.TdsLogin(SqlLogin rec)
at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean ignoreSniOpenTimeout, TimeoutTimer timeout, Boolean withFailover)
at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString connectionOptions, SqlCredential credential, TimeoutTimer timeout)
at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(TimeoutTimer timeout, SqlConnectionString connectionOptions, SqlCredential credential, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance)
at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions)
at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)
at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)
at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnectionOptions userOptions)
at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnectionOptions userOptions)
at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)
at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)
at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)
at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)
at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)
at System.Data.SqlClient.SqlConnection.Open()
at System.Data.Linq.SqlClient.SqlConnectionManager.UseConnection(IConnectionUser user)
at System.Data.Linq.SqlClient.SqlProvider.get_IsSqlCe()
at System.Data.Linq.SqlClient.SqlProvider.InitializeProviderMode()
at System.Data.Linq.SqlClient.SqlProvider.System.Data.Linq.Provider.IProvider.Execute(Expression query)
at System.Data.Linq.DataQuery`1.System.Collections.Generic.IEnumerable.GetEnumerator()
at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
at System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source)
at Microsoft.Dynamics.GP.Web.Services.Session.Service.SessionCentralBaseHandler.GetServiceSecurityGroups(String serviceName, ILinqDataContextProvider dataContext)
at Microsoft.Dynamics.GP.Web.Services.Session.Service.SessionCentralDatabaseHandler.GetServiceSecurityGroups(String serviceName)
at Microsoft.Dynamics.GP.Web.Services.Session.Service.SessionCentralService.InitializePrincipalManager()
ClientConnectionId:52267e4f-774d-452b-9361-00a407058a3a

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Troubleshooting The Microsoft Dynamics GP 2013 SP2 Web Client: Could Not Establish Trust Relationship

If you do a scale-out deployment of the Microsoft Dynamics GP 2013 Web Client you may encounter trust relationship problems if you do not have the SSL certificates correctly installed:

Event Viewer

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An error occurred during session monitoring 'System.ServiceModel.Security.SecurityNegotiationException: Could not establish trust relationship for the SSL/TLS secure channel with authority 'sc1.domain.azurecurve.co.uk:48650'. ---> System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.AuthenticationException: The remote certificate is invalid according to the validation procedure.

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Troubleshooting The Microsoft Dynamics GP 2013 SP2 Web Client: No Endpoint Listening

While installing the scale-out deployment of the Microsoft Dynamics GP 2013 Web Client, I encountered an error which took me a lot longer than I liked to resolve:

IE - Unexpected error

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There was no endpoint listening at https://sc1.domain.azurecurve.co.uk:48650/SessioNCentralService that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details. ---? Syste.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not propoerly respond after a period of time, or established connection failed because connected host has failed to respond: 198.252.71.316:48650

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Troubleshooting The Microsoft Dynamics GP 2013 SP2 Web Client: Unauthorized attempt to call the GetSessionHostWithMostAvailability Operation On Session Central

I recently completed a series of posts on a scale-out deployment the Microsoft Dynamics GP 2013 Web Client; during the course of writing that series I encountered a few problems, which I thought it might be useful to post.

This first post takes a look at an error I received after installation. When I tried to log into the Web Client I received the below error message:

IE - Unexpected error

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Unexpected Error
An unexpected error has occurred. Press the Sign-in button to reconnect to the application.
Correlation ID: 66a9ddaa-4288-4535-affb-2a3ec0b072d3

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Microsoft Dynamics GP 2013 SP2 Web Client Scale-Out Deployment: Using The Web Management Console

Along with the web client which gives access to the normal functionality of Microsoft Dynamics GP there is also a Web Management Console which can be used by administrators to manage the web client.

The Web Management Console is accessed via the web browser by replacing the GP part of the address wit WebManagementConsole and logging in with a Domain Account which is part of the Domain Group assigned to the Web Management Console:

Windows Security

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Microsoft Dynamics GP 2013 SP2 Web Client Scale-Out Deployment: Navigation Differences Between Desktop & Web Clients

The Microsoft Dynamics GP Web Client is very similar in form and function to the desktop client, but there are some differences between the two.

The first of the differences is with the menu bar. The first image below shows the menu bar in the desktop client; the second shows that of the web client. As you can see the main difference is in the absence of the drop down menus from the web client:

Web Client Menu BarDesktop Client Menu Bar

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Microsoft Dynamics GP 2013 SP2 Web Client Scale-Out Deployment: Verifying The Web Client Install

With all components of the web client installed and configured, it’s time to verify that the web client is actually working correctly.

The way of doing this is quite simple; log in and check if data can be loaded, updated and saved. Open Internet Explorer and navigate to the log in page; enter your Domain user name and password:

Microsoft Dynamics GP Web Client - Sign In

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Microsoft Dynamics GP 2013 SP2 Web Client Scale-Out Deployment: Installing Silverlight On Clients

The Microsoft Dynamics GP web client relies on Silverlight which needs to be installed on every client. When you log into the web client, and don’t have Silverlight installed, you’ll be presented with the option to install it:

Internet Explorer - Click to install Silverlight

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Microsoft Dynamics GP 2013 SP2 Web Client Scale-Out Deployment: Installing SSL Certificates On Client Machines

To avoid certificate errors with the Web Client, the security certificate from the web server needs to be installed onto the client machines (i.e. all of the PCs which will be running IE to connect to the website).

Before the certificate is loaded, you’ll see the following error when navigating to the GP web client:

Certificate Error: Navigation Blocked - Windows Internet Explorer

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