Early last week, the Dynamics GP Support and Services Blog posted about a problem whereby Microsoft Dynamics GP will crash when emailing after the latest Microsoft Office update.
This officially effects all versions from Microsoft Dynamics GP 2013 RTM onward, but one comment on the above blog post says it also effects Dynamics GP 2010.
The Microsoft Office update which causes the problem is:
- Office 365 – Version 1811 (Build 11029.20079) – Standard
- Office 365 – Version 1811 (Build 11029.20045) – Insider Edition
- Office 2019 – Version 1811 (Build 11029.20079)
To check your version of Office, launch Microsoft Outlook, click File then Office Account; on the right hand side of the screen is a section for About Outlook:
There are two options to resolve the issue (you should only have to apply one of them):
- Revert/Rollback Microsoft Office to the last build.
- Rename Dynamics GP Code folder and run a Repair (this will remove 3rd Parties).
Instructions for both options are available on the Dynamics GP Support and Services Blog.
We’ve found that for clients with the problem, rolling back the version of Microsoft Office fixes the issue.
There are a number of books available for Microsoft Dynamics GP which have been written by various people across a umber of years (although a few names crop up repeatedly). I thought it might be useful to list the books which are currently available for each version of Microsoft Dynamics GP; some of the books are only available for older versions of Dynamics GP, but the information within is still mostly relevant.
To avoid any appearence of favouritism, I have listed them in Dynamics GP version and author surname order (when multiple authors, the first listed author’s name is used).
Where there is no version in the name I have made by best guess as to which version it was written against.
Microsoft Dynamics GP 2018
Microsoft Dynamics GP 2016
Continue reading “Microsoft Dynamics GP Book Roundup”
After a clients system was upgraded a while ago from Microsoft Dynamics GP 2010 SP3 to Microsoft Dynamics GP 2018, we enabled the Document Attachment feature for the client to use. Unfortunately when showing the client how to use the feaute, we found that the Doc Attach button was missing (the red square is where the button should be):
Continue reading “Doc Attach Button in Notes Window Missing”
Winthrop DC has now officially launched the GP Power Tools and which are available to purchase from Winthrop DC’s partner Mekorma.
The GP Power Tools includes all of the functionality of the old Support Debugging Tool that they replace, but have new functionality, enhancements and bug fixes.
There is a special introductory annual subscription price of US$365 (one free day every four years!).
More information can be found on the GP Power Tools here.
If you were a Support Debugging Tool user on Microsoft Dynamics GP 2010 or 2013 then absolutely nothing
needs to change. SUpport Debugging Tool will not expire.
That said, you should consider upgrading to GP Power Tools for one major benefit: GP Power Tools is fully supported by Winthrop DC.
While this may not sound like much, the old Support Debugging Tool, which was offered by Microsoft, was not supported at all (not even by Microsoft).
I am slightly behind the times with this post as this news is a few weeks old, but I have been busy and am now trying to ctahc up. When David Musgrave was working for Microsoft he wrote the Support Debugging Tool which contained some very useful functions. I did wonder what the future held for it when he left Microsoft last year, but he posted a while ago that he had negotiated an exclusive agreement with Microsoft which allows him to continue work on and release the tool.
There will be some changed to the Support Debugging Tool under this agreement. Most noticeable is the fact that it will now be called GP Power Tools.
GP Power Tools will be initially released for the following Microsoft Dynamics GP versions:
- v11.0: Microsoft Dynamics GP 2010
- v12.0: Microsoft Dynamics GP 2013 and GP 2013 R2
- v14.0: Microsoft Dynamics GP 2015
There is going to be some changes to the functionality when GP Power Tools is launched:
- New simpler Navigation with menus and area page
- Database Validation, to ensure that your upgrades work
- Numerous enhancements and the odd bug fix
- And lots more….
Another change is that GP Power Tools will now be available via an annual subscription for each customer site at the special introductory price of US$365.00. That’s a dollar a day, and every four years you will get a day for free.
For now continue to use the free Support Debugging Tool for Microsoft Dynamics GP 2010 and GP 2013 (inc. GP 2013 R2) which is available from http://winthropdc.com/SDT.
Stay tuned here or to the WInthrop DC blog for more information on when to upgrade to GP Power Tools for continued support and improved functionality.
Those of you on Microsoft Dynamics GP 2015 will need to be patient for a while longer and wait for the release of GP Power Tools.
This post is a bit of a “blast from the past” which I am posting as it seemed quite hard to find and you never know when I’ll need it again.
A client on Microsoft Dynamics GP 10 (we’re talking to them now about an upgrade to GP 2015) is in the process of setting up a new company and needs to be printing out a few of reports (SI, SR, PO and Remittance) with different logos for the new company.
If you’re a long new GP user you’re probably used to the Word Templates which have the logo supplied from the library in Template Configuration ( ) or by assigning different Word Templates to the different companies.
However, as longer time GP users are aware, the Word Templates were introduced in Dynamics GP 2010; before that all reports were produced using the modified reports created in Report Writer where it wasn’t really possible to have different logos.
That is, it wasn’t possible to have different logos in the same place. Way back in 2008 David Musgrave (while a Microsoftie) did a post on the Developing for Dynamics GP blog on how to have a conditional logo on the modified report by using a conditional field to show or hide logos.
It’s not really a solution that can be called elegant (hey it involves Report Writer!), but it was most certainly a useful one. So until this client gets their upgrade performed (hopefully first quarter 2015) I need to get their modified reports customised to hide the logo for their main company when producing documents and the exact steps had faded from memory somewhat.
So I needed to hunt out the old post I remembered David writing (I also remember using it back in 2008) and it actually took a little finding (found it through a question on the Community Forum).
A client on Dynamics GP 2010 R2 has been configuring email for the RM statements recently, but after configuring the system were still receiving an error message:
Path for the E-mail Status Report is Not Setup
When we were assisting to diagnose the problem, we found that while they did have the EmailStmtStatusPath line in their Dex.ini file (as detailed in this KB article), the specified path did not have a trailing slash; as soon as this was done the report started working without issue.
In Microsoft Dynamics GP 2010, Microsoft changed the underlying tables used by the Check Remittance; I believe this was for purposes of efficiency. However, the downside is that the table, pmRemittanceTemp, used to replace PM_Payment_WORK did not contain the vendor’s address or a link to a table which did.
In the past I have tended to use VBA to add the vendor’s address to the Check Remittance because it was quick and easy to do and I didn’t revisit this approach until Microsoft Dynamics GP 2013 was released. And the reason I revisited, was because of the new Web Client which does not support VBA customisations.
As always, I figured I might as well do a blog post about this and had it scheduled in to write when Richard Wheeler asked the question on the Community Forum. So, here is the step-by-step guide to adding the vendor address back onto the Check Remittance modified report.
Continue reading “Adding the Vendor’s Address To The Check Remittance”
We upgraded a client from Microsoft Dynamics GP 9 to Microsoft Dynamics GP 2010 recently, and the first time they tried to run the VAT 100 report they received a number of errors:
Microsoft Dynamics GP – An error occurred executing SQL statements.
Continue reading “Collation Conflict Printing The Tax Detail Report”
A client reported an issue the other day with figures being incorrect in Management Reporter when compared to the equivalent report in FRx and also to the figures in Microsoft Dynamics GP (which matched FRx).
I think the original cause of this problem is that when the calendar for the current year was created, there was a gap accidentally left between the end of last year and the start of the current one. This was fixed and a reconciliation run in GP, but this did not allow the data to be trickled out into the Management Reporter Data Mart.
In an attempt to resolve the issue, I removed and re-added the Data Mart (deleting the DDM database between removing and re-adding) using the Management Reporter Configuration Console, waited for the initial extract and ended up with figures that were even more different to FRx; a slightly worrying moment I have to admit.
I checked the version and discovered the client was running Management Reporter 2012 RU4 which is known to have an issue populating the DDM database during the initial data extract. Fortunately, Microsoft Support KB 2831693 details how transactions posted from the open years in Dynamics GP are not included during the initial data load and links to the hotfix for RU4 which resolves this problem.
I again removed the Data Mart, deleted the database, installed the hotfix and added the Data Mart back and, after the initial data load completed, all of the data needed to make the report match both GP and FRx was present.