Tag Archives: Microsoft Dynamics

Reports Print With Overlapping Text

I had a curious one a few months ago (which I forgot to post). A client I was implementing Microsoft Dynamics GP for encountered a problem whenever they printed a report; all of the text was overlapping:

Overlapping text on report

If a document was printed from Microsoft Word it was fine; if a GP report as printed to XPS and then sent to the printer from there then it was also fine. It was just the reports printed directly from Microsoft Dynamics GP which had the overlapping text problem.

Doing some more testing I was able to narrow the problem down further, from thinking it was all GP reports, to only the text based reports. Not having seen this problem before I thought a quick online search might find me an answer.

And it did; I found an old post from David Musgrave on the Deveoping for Dynamics GP blog where he covers how to change the font used for Text reports.

By using the information in David’s post to update the settings in the dex.ini file I was able to resolve the problem.

I added the following lines to the dex.ini file on each client (and left notes with the client’s IT department so they could do this on any new installations):

FontCourier New=Lucida Console
Tolerance=-1
MinMilHeight=100
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Integration Manager – Input String Was Not In A Correct Format

After installing Microsoft Dynamics GP in a new test system, I then installed Integration Manager and tried to run an integration to test.

After clicking the Run button the following message popped up:

Integration Manager: The destination could not be initialized due to the following problem: -Input string was not in a correct formatIntegration Manager: The destination could not be initialized due to the following problem: -Input string was not in a correct format

This error is typically one seen when Microsoft Dynamics GP is not running (I’ve seen it at a few clients running Citrix when they have Integration Manager running on one server and Microsoft Dynamics GP on another), but I had Microsoft Dynamics GP open in the background.

I quickly realised the problem; I had imported some modified reports into GP which contained VBA and to avoid an error I had right clicked and used Run as Administrator when starting Microsoft Dynamics GP, but had started Integration Manager normally.

This meant the two applications were running in different states and Integration Manager could not see Microsoft Dynamics GP.

To resolve the issue I closed Integration Manager and reopened it using the menu in Microsoft Dynamics GP (Microsoft Dynamics GP menu >> Integrate >> Integration Manager); this is the way I typically recommend clients open it in order to avoid this problem on Citrix XenApp or other ways of publishing applications.

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File Not Found: VBA6.DLL

While VBA is falling out of favour with Microsoft Dynamics GP (by dint of not being supported in the web client) it is still useful for those clients who do not use, and have no intention of using, the web client.

One such client was recently installing some new XenAPp servers using Windows Server 2012; when they tried to open a window with a VBA customisation they received the following error:

File Not Found: VBA6.DLLFile Not Found: VBA6.DLL

Fortunately, Beth Gardner posted the answer to the Developing for Dynamics GP blog.

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Cashbook Bank Management – Value Exists In The PM_Key_MSTR Table

A client had an odd error with the Cashbook Bank Management module the other day when trying to enter a deposit; the following was printed on the exception report when trying to post the transaction:

Value exists in the PM_Key_MSTR table

I did some digging around and found that the Next Voucher Number field in Payables Management Setup – Options (Microsoft Dynamics GP menu >> Tools >> Setup >> Purchasing >> Payables Setup) was blank.

I set a new value in the Next Voucher Number field and the deposit could be posted without problem.

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Troubleshooting The Microsoft Dynamics GP 2013 SP2 Web Client: Web Management Console – Unable To Access SnapIn Config Data Store

The final error I ave to post about for now following my scale-out deployment of the Microsoft Dynamics GP 2013 Web Client series is on a problem with the Web Management Console.

After logging into the Web Management Console the following error was displayed:

Unable to access SnapIn config data store. Home SnapIn will not be loaded

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Unable to access SnapIn config data store. Home SnapIn will not be loaded

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Troubleshooting The Microsoft Dynamics GP 2013 SP2 Web Client: Target Principle Name Is Incorrect

As errors with a scale-out deployment of the Microsoft Dynamics GP 2013 Web Client go, the one covered in this post is not one that you are likely to encounter.

When I tried logging into the web client I received an unexpected error and went to the Windows Event Viewer on the Session Central for more details:

Event Viewer

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System.Data.SqlClient.SqlException (0x80131904): The target principal name is incorrect. Cannot generate SSPI context.
at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.TdsLogin(SqlLogin rec)
at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean ignoreSniOpenTimeout, TimeoutTimer timeout, Boolean withFailover)
at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString connectionOptions, SqlCredential credential, TimeoutTimer timeout)
at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(TimeoutTimer timeout, SqlConnectionString connectionOptions, SqlCredential credential, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance)
at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions)
at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)
at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)
at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnectionOptions userOptions)
at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnectionOptions userOptions)
at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)
at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)
at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)
at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)
at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)
at System.Data.SqlClient.SqlConnection.Open()
at System.Data.Linq.SqlClient.SqlConnectionManager.UseConnection(IConnectionUser user)
at System.Data.Linq.SqlClient.SqlProvider.get_IsSqlCe()
at System.Data.Linq.SqlClient.SqlProvider.InitializeProviderMode()
at System.Data.Linq.SqlClient.SqlProvider.System.Data.Linq.Provider.IProvider.Execute(Expression query)
at System.Data.Linq.DataQuery`1.System.Collections.Generic.IEnumerable.GetEnumerator()
at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
at System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source)
at Microsoft.Dynamics.GP.Web.Services.Session.Service.SessionCentralBaseHandler.GetServiceSecurityGroups(String serviceName, ILinqDataContextProvider dataContext)
at Microsoft.Dynamics.GP.Web.Services.Session.Service.SessionCentralDatabaseHandler.GetServiceSecurityGroups(String serviceName)
at Microsoft.Dynamics.GP.Web.Services.Session.Service.SessionCentralService.InitializePrincipalManager()
ClientConnectionId:52267e4f-774d-452b-9361-00a407058a3a

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Troubleshooting The Microsoft Dynamics GP 2013 SP2 Web Client: Could Not Establish Trust Relationship

If you do a scale-out deployment of the Microsoft Dynamics GP 2013 Web Client you may encounter trust relationship problems if you do not have the SSL certificates correctly installed:

Event Viewer

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An error occurred during session monitoring 'System.ServiceModel.Security.SecurityNegotiationException: Could not establish trust relationship for the SSL/TLS secure channel with authority 'sc1.domain.azurecurve.co.uk:48650'. ---> System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.AuthenticationException: The remote certificate is invalid according to the validation procedure.

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Troubleshooting The Microsoft Dynamics GP 2013 SP2 Web Client: No Endpoint Listening

While installing the scale-out deployment of the Microsoft Dynamics GP 2013 Web Client, I encountered an error which took me a lot longer than I liked to resolve:

IE - Unexpected error

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There was no endpoint listening at https://sc1.domain.azurecurve.co.uk:48650/SessioNCentralService that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details. ---? Syste.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not propoerly respond after a period of time, or established connection failed because connected host has failed to respond: 198.252.71.316:48650

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Troubleshooting The Microsoft Dynamics GP 2013 SP2 Web Client: Unauthorized attempt to call the GetSessionHostWithMostAvailability Operation On Session Central

I recently completed a series of posts on a scale-out deployment the Microsoft Dynamics GP 2013 Web Client; during the course of writing that series I encountered a few problems, which I thought it might be useful to post.

This first post takes a look at an error I received after installation. When I tried to log into the Web Client I received the below error message:

IE - Unexpected error

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Unexpected Error
An unexpected error has occurred. Press the Sign-in button to reconnect to the application.
Correlation ID: 66a9ddaa-4288-4535-affb-2a3ec0b072d3

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MS Connect Suggestion: Add Voided Column To SOP Transaction Excel Report

Belinda Allen has a suggestion on MS Connect which she would like our votes for.

The suggestion is as follows:

If the Excel Refreshable Report for SOP Line Items is used, it includes voids. The Data Connection properties have to be edited to exclude voids, rendering this refreshable report useless; unless you are not keeping voided transactions in History. I would like a column for voids added. Pretty much line item detail Excel Refreshable Reports will need this.

This would be a very useful feature to have and I would encourage you to go to MS Connect and vote.

Posted in Dynamics, Excel Reports, GP, Microsoft, Microsoft Connect | Tagged , , , , , , , , | Leave a comment