FRx Migration Wizard Failure

Microsoft Dynamics GPI have a number of clients who have been using Microsoft Dynamics GP for a number of years and who we are now upgrading again. A few of them continued using FRx when they upgraded to Microsoft Dynamics GP 2010, but now they are upgrading to Microsoft Dynamics GP 2013 they also need to switch to Management Reporter 2012 as FRx is not supported with the latest versions of Microsoft Dynamics GP.

Most of these migrations proceed without a problem, but I did have one client where the Migration Wizard ran through and returned a successfully completed message. However, when I logged into the Report Designer to check the migrated building blocks, I found that there was nothing there.

As a double-check, I re-ran the Migration Wizard to the same effects so I started to do some investigation. I eventually took a look in the FRx database and found a number of corrupt rows in the Catalog table like the one below:

FRx Database - Catalog Table

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Management Reporter Error Opening Column Definition

Microsoft Dynamics GPDuring a recent upgrade of a client from Microsoft Dynamics GP 2010 to Microsoft Dynamics GP 2013 we also did a migration of FRx to Management Reporter.

After doing the test upgrade and migration I tested Management Reporter and everything was working fine. However, a month later when I was back on site for the live upgrade and some additional training, I found that Management Reporter was no longer working correctly.

When I tried to open a column definition I received an error:

Management Reporter: The operation could not be completed due to a problem in the data provider framework.Management Reporter: The operation could not be completed due to a problem in the data provider framework.

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Access Database Engine Redistributable for FRx Migration Wizard

Microsoft Dynamics GPIf you intend to use the FRx Migration Wizard when upgrading a client to Management Reporter then you need to have the Access Database Engine Redistributable installed on the same machine as the Migration Wizard.

And more than just having it installed, you need to have the correct version installed because in either case you will receive the following error:

Management Reporter - The 'Microsoft.ACE.OLEDB.12.0' provider is not registered on the local machine.Management Reporter – The ‘Microsoft.ACE.OLEDB.12.0’ provider is not registered on the local machine.

The important item to remember is that there are two versions of the redistributable; x86 and x64. The version required is the one which matches the operating system. So for example, an x64 OS with x86 Office, needs the x64 version installed.