Mea Culpa: Fixing A Corrupt Sales Invoice

In this post I discussed fixing a Sales Invoice which was corrupt and how Microsoft Dynamics GP Check Links couldn’t be used to fix the problem as it only looks at the standard tables but the invoice in question was a recurring invoice created using Nolan Business Solutions’ Advanced Sales Order processing with recurring Invoices. Continue reading

Fixing A Corrupt Sales Invoice

We received a call from a client yesterday about a problem with a sales invoice.

They’d tried to amend the value, had a problem and then tried to void the transaction (their settings prevented the registered invoice being deleted but something went wrong.

It was at this point that they called the helpdesk to report the following error message;

This document number already exists. Please enter a new document number.

Continue reading