Microsoft Dynamics CRM 2011 Cookbook Released

This is not a book I have written, but rather one that, like the Microsoft Dynamics CRM 2011 Applications (MB2-868) Certification Guide, I have done some technical reviewing on behalf of the publisher, Packt Publishing. This is basically assisting the publisher to verify that the content of the book is technically accurate and can be successfully followed. Well, while I was working on the Microsoft Dynamics GP 2013 Cookbook I was also doing technical reviewing of the Microsoft Dynamics CRM 2011 Cookbook by Dipankar Bhattacharya;

Microsoft Dynamics CRM 2011 Cookbook

The author, Dipankar Bhattacharya, obviously has a good understanding of Dynamics CRM and has given good coverage in each of the chapters along with a number of good quality screenshots throughout to add to the step-by-step guides. One of the criticisms I would make of the book, and one I make of a lot of books written by non-English people, is that the sentances are often very short with multiple sort sentances per paragraph. In contrast, many English writers will use a more complex sentance structure; I often do so using semi-colons to join related sentances together when an American, or other non-English, writer seems to use a full stop and starts a new sentance.

Now that I have my usual (minor) complaint out of the way. Some of the chapters of the book cover:

  • Deployment of Dynamics CRM 2011 in a multiserver environment
  • Creating an internet facing deployment (IFD)
  • Optimising database server performance
  • Sceduling of data duplication jobs
  • Create 1:N, N:1 and N:N relationships
  • Customise the Ribbon by adding a button
  • Create Mail Merge templates using Microsoft Word

Like the Microsoft Dynamics GP 2013 Cookbook and indeed the other cookbooks published by Packt Publishing, this book presents quick and easy to follow recipes which break the content down into easy to digest chunks. Cookbooks generally require a basic understanding of the system in question and this one is no different in that a basic knowledge of Dynamics CRM and SQL Server is required.

The book contains several dozen recipes on how to deploy, configure and customise Dynamics CRM. I’ve been dealing with Dynamics CRM for about 18 months and have deployed it live for a number of organisations and there are a few items the book covers, both in terms of deploying and customising, which I have not as yet experienced. For example, amending the Site Map or adding a button to the ribbon bar. The coverage of Site Map in particular is very detailed with a fair amount of sample XML provided, and which can be downloaded, to show how to customise the site map.

I’d say that I’m going to take a little time soon to work through some of the examples, but I have to be honest and say I’m not sure when I will get a chance to do so as there are a number of other things I have on the go (such as writing a second book, sorting out a number of blog posts for azurecurve), but I definately intend, at some point, to revisit the book and work through some of it.

Ian Grieve

About Ian Grieve

Ian is a Microsoft Dynamics GP certified consultant specialising in the delivery of Microsoft Dynamics GP projects and currently working for Perfect Image Ltd., a Microsoft Partner and VAR in the North East of England. Ian has worked with Microsoft Dynamics GP since 2003 and, over the nine years since, has dealt with all aspects of the product life-cycle from presales, to implementation, to technical and functional training, to post go-live support and subsequent upgrades and process reviews. In his spare time, Ian runs the azurecurve | Ramblings of a Dynamics GP Consultant blog dedicated to Microsoft Dynamics GP and related products.
This entry was posted in CRM, Dynamics, Microsoft, Packt Publishing and tagged , , , , , . Bookmark the permalink.

One comment on “Microsoft Dynamics CRM 2011 Cookbook Released

  1. Pingback: Microsoft Dynamics CRM 2011 Cookbook Released : Interesting Findings & Knowledge Sharing

Leave a Reply

Your email address will not be published. Required fields are marked *

*

* Copy This Password *

* Type Or Paste Password Here *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>