Web Services Management Tools Error – Could not access the SecurityService service

While I was working on the series of posts for how to install the Web Services for Microsoft Dynamics GP, I encountered a couple of problems which I thought it might be worth covering; in the last post I looked at resolving a problem with the eConnect Integration Service not running. The second error I encountered was after I installed the Management Tools on a client machine and tried to start it;

Could not access service: Could not access the SecurityService service. The request failed with HTTP status 404: Not FoundCould not access service: Could not access the SecurityService service. The request failed with HTTP status 404: Not Found

I wasn’t aware that I had done anything different in installing the Management Tools on this client than I had done anywhere else. After some digging around I ended up looking for the configuration file which is located in %ProgramFiles%\Common Files\Microsoft Shared\Microsoft Dynamics\ManagementConsole and called Microsoft.Dynamics.Security.Administration.SecurityAdministration.dll.config;

Windows Explorer

Once I opened the file I fairly quickly found the error;

Notepad: Microsoft.Dynamics.Security.Administration.SecurityAdministration.dll.config

By checking back at the screenshots I’d made when installing the Management Tools I realised that I had entered the wrong information. I’d entered the port for the Microsoft Dynamics Security Admin Service onto port 48620 (which is the port used by the Web Services for Microsoft Dynamics GP) rather than port 48621 which is the port the Security Service was configured to use during installation on the server;

Web Services for Microsoft Dynamics GP Management Tools

One quick edit to the file changed the port number to the correct one;

Microsoft.Dynamics.Security.Administration.SecurityAdministration.dll.config

Next time I opened the Management Tools, I was able to select the SecurityService without problem;

Select Applications

Ian Grieve

About Ian Grieve

Ian is a Microsoft Dynamics GP certified consultant specialising in the delivery of Microsoft Dynamics GP projects and currently working for Perfect Image Ltd., a Microsoft Partner and VAR in the North East of England. Ian has worked with Microsoft Dynamics GP since 2003 and, over the nine years since, has dealt with all aspects of the product life-cycle from presales, to implementation, to technical and functional training, to post go-live support and subsequent upgrades and process reviews. In his spare time, Ian runs the azurecurve | Ramblings of a Dynamics GP Consultant blog dedicated to Microsoft Dynamics GP and related products.
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