MDGP 2013 Feature of the Day: RMA And SOP Consolidation

Microsoft are posting the Microsoft Dynamics GP 2013 Feature of the Day series on the Inside Microsoft Dynamics GP Blog.

The fifty fifth feature they’ve announced is RMA and SOP Consolidation.

In Microsoft Dynamics GP, the creation of the cross ship order is per RMA line. If there are multiple lines on an RMA, each line generates a new SOP order.

Now with Dynamics GP 2013, you can optionally consolidate multiple cross shipped lines on an RMA onto a single SOP order document. As long as the SOP order is open, any additional lines cross shipped for that same RMA will be added to the same sales order.

Service Setup - Returns

RMA Entry/Update

Sales Transaction Entry

This new feature is targeted at the following roles:

  • Customer Service Rep
  • Customer Service Manager
  • Order Processor
  • Purchasing Agent
  • Purchasing Manager
  • Accounts Payable Coordinator
  • Shipping and Receiving
  • Warehouse/Inventory Manager
  • Accounts Receivable Administrator
  • Dedicated Sales Rep
Ian Grieve

About Ian Grieve

Ian is a Microsoft Dynamics GP certified consultant specialising in the delivery of Microsoft Dynamics GP projects and currently working for Perfect Image Ltd., a Microsoft Partner and VAR in the North East of England. Ian has worked with Microsoft Dynamics GP since 2003 and, over the nine years since, has dealt with all aspects of the product life-cycle from presales, to implementation, to technical and functional training, to post go-live support and subsequent upgrades and process reviews. In his spare time, Ian runs the azurecurve | Ramblings of a Dynamics GP Consultant blog dedicated to Microsoft Dynamics GP and related products.
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