Microsoft Dynamics GP 9 SP3 Upgrade Path To 2010 R2

Microsoft Dynamics GPI did a bit of searching and couldn’t find a specific declaration of the upgrade path from Microsoft Dynamics GP 9 SP3 to Microsoft Dynamics GP 2010 R2.

After reading around and trying to work out the correct path, I decided the likely upgrade path would be GP 9 SP3 > GP 10 SP5 > GP 2010 R2, but I would try GP 9 SP3 > GP 2010 R2 and see if it would work (although I was extremely skeptical) as this would save some time on the upgrades if it was possible.

I created a test environment containing SQL Server 2000 and SQL Server 2008 R2, and clients for GP 9 SP3, 10 SP5 and 2010 R2 (I expected to need the GP 10 client so I installed it now as GP 10 will not install if GP 2010 is present; Dexterity Shared Components 10 will not install if v11 is present) and then restored the GP 9 SP3 database into SQL 2008 R2.

When I ran GP Utilities for GP 2010 R2 I received, as expected, the following error;

There was a problem ascertaining product version information. Microsoft Dynamics Utilities will now exit. Please check the duinstall.log file for more information.

DUInstall.log (%ProgramFiles(x86)%\Microsoft Dynamics\GP2010\Data) contained the following error messages;


Failure encountered ON 21/10/2011 at 07:03:15 . Error: Product 0 does not support upgrading from version 9.0.310.
Failure encountered ON 21/10/2011 at 07:03:15 . Error: Product 949 does not support upgrading from version 9.0.294.
Failure encountered ON 21/10/2011 at 07:03:15 . Error: Product 1058 does not support upgrading from version 9.0.30.
Failure encountered ON 21/10/2011 at 07:03:15 . Error: Product 1493 does not support upgrading from version 9.0.278.
Failure encountered ON 21/10/2011 at 07:03:15 . Error: Product 1878 does not support upgrading from version 9.0.277.
Failure encountered ON 21/10/2011 at 07:03:15 . Error: Product 2277 does not support upgrading from version 9.0.287.
Failure encountered ON 21/10/2011 at 07:03:15 . Error: Product 2992 does not support upgrading from version 9.0.277.
Failure encountered ON 21/10/2011 at 07:03:15 . Error: Product 3830 does not support upgrading from version 9.0.33.

So, as I strongly suspected; GP 9 SP3 cannot be upgraded in one fell swoop to GP 2010 R2.

Well, this is why I installed the GP 10 SP5 client as well. I fired up this client, used Utilities to upgrade the database to 10 and then used GP 2010 R2’s Utilities to complete the upgrade. After which we had a fully working GP 2010 R2 environment.

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2 thoughts on “Microsoft Dynamics GP 9 SP3 Upgrade Path To 2010 R2

  1. neeta says:

    sorry Dear…this alone cannot be the reason…as I am facing the same problem..with GP10…I am upgrading it to 2010…

    I hv GP 10 with SP5. It has to do with the modules/Product ID. Let me find out a new reason …

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