Locked Payables Transaction: You cannot display this record while another user is editing it

Microsoft Dynamics GPWith sites using Microsoft Dynamics GP over Citrix Presentation or XenApp, where they have set Citrix to time users out after a certain period of inactivity, we occasionally see the following error message when another user tries to open the voucher in Payables Transaction Entry (Transactions ¯ Purchasing ¯ Transaction Entry);

This document number already exists. Please enter a new document number.

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